Refund policy

30-Day Money-Back Guarantee

Every Fortis Botanics order is backed by a 30-day money-back guarantee. If you're not completely satisfied, contact us within 30 days of delivery and we'll make it right — no questions asked.

How it works

  1. Email support@fortisbotanics.com with your order number.
  2. We'll confirm your refund within 1 business day.
  3. Refunds are issued to your original payment method within 5–10 business days of approval.

Details

  • The guarantee covers your first purchase of a product, including opened bottles.
  • Subscription orders can be stopped or canceled anytime before the next renewal.
  • If an order arrives damaged or incorrect, send a photo and we'll replace it or refund it in full.